Submitting ticket requests

Please make sure to select the correct category of ticket.

Please make sure you are completing all fields within your ticket even if it is not required. These fields are there for a reason. Remember that we need your information in order to help.

If you have already spoken to someone about this issue, please include that information in your message body.

If you feel that your issue is not being resolved in a timely manner, or you need to escalate your issue past the helpdesk, please email Laura.m.cole@arkansas.gov